Paula Coles

I have never had such a positive rental experience. My agent, Paula Coles, was consistently communicative, highly responsive, incredibly personable, friendly, empathetic, and pragmatic. I was never made to feel like an imposition or inconvenience and my concerns and issues were always addressed in a... View more

Review by Angela, Tenant

I write this email because we want to express our gratitude for our new home. We are grateful that we met Paula and she showed us through the property, she was very helpful and took time to tell us about the area and about the property, Paula kept me up to date about the process of our application s... View more

Review by Ephrem and Aster, Tenant

Mark Verrocchi and his team did a spectacular job in selling our property. With the minimum of fuss and the maximum of return, the process was completed without any difficulty and with great professionalism. I would recommend Mark to family and friends without any hesitation. Alan M.... View more

Review by Alan, Vendor

We have been renting through Nelson Alexander's Fitzroy office since December 2013. In that time we have dealt exclusively with Paula Coles our Property Manager. Paula has been a delight to deal with both for her professionalism and caring attitude. Any issues have always been addressed immediately ... View more

Review by Carmel & Julian, Tenant

I've been renting from Nelson Alexander Fitzroy for well over 15 yrs now and I've been very lucky to have had the same amazing lady the whole period of time Paula Coles is my person of contact She is the best , always helpful and Always on top of everything Couldn't ask for better , feels like she... View more

Review by Darius Schmidt , Tenant

Paula Coles has been my property manager many times and each time she has been very quick in responding to any issues that come up and very supportive in the application process...... View more

Review by Dean Hilton, Tenant

From the beginning of our rental period to the present time we have been treated with respect and concern for our comfort in this property. Our concerns have been met with consideration and prompt action. We are delighted with our property manager, Paula, and look forward to many years of a mutually... View more

Review by James, Tenant

As landlords of a property in North Fitzroy, we have, for many years dealt with Paula Coles. We have found her to be totally professional, personally very engaging, thorough, extremely efficient and trustworthy. She is always fair to both the tenants and to us, providing well considered and constru... View more

Review by Gary & Margaret, Landlord

Paula Coles is our property manager and she has proven to be an exemplary professional who goes way beyond what we expected from an agent. In the 12 years she has represented us Paula has made herself indispensable. She is available at all times of the day and night and we trust her implicitly. Paul... View more

Review by Brendan, Landlord

Paula has managed our rental properties for many years. After moving from another company it was refreshing to find a property manager who understands the value of communicating. Paula's expertise in listing and re-letting our properties with little or no lag rental time has been one of her most v... View more

Review by Victoria Nichols, Landlord