Nelson Alexander Rental Manager Cynthia Pizzati started looking after my property when Crystal Luo moved on, we went through great difficulties with the current tenant as the COVID-19 locked down commenced from March,2020 affected his job, he became unemployed and not qualified for Government financial assistance, his rent was behind even though I have reduced the payment gradually, Cynthia was so caring, ringing him regularly to check on him and gave him advices what to do, she always emailed to update me what was the progress/ setback, so I was very clear with the full picture of his situation, unfortunately he is still not getting regular job/ income at this stage now, Cynthia contacted me so often to advise me her plan, and I am very grateful of her knowledge and professionalism to handle my property, her advices/ phone calls/ emails are highly appreciated, she is the best/ kind/ caring rental manager I have come across, she simply is the best.
Review by Ching Wong