I had a very positive end-to-end experience with the team at Nelson Alexander East Keilor Office. I am a downsizer, and from initial discussion in relation to selling my family home, to the eventual purchase of a townhouse, Mark, Aaron & Ella provided professional support to achieve the result I desired. This included:-
- understanding in detail my specific requirements (an absolute key to the final outcome)
- negotiating the rollercoaster of Covid impacts on the real estate industry. In fact, the team took the lead to re-evaluate my sale plan as restrictions tightened and the revised approach produced the best outcome.
- at all times there was regular contact to confirm status of sale campaign and options available to me to purchase.
- at the initial meeting with Mark to ascertain if Nelson Alexander was the agent for me I stated I would like whoever I choose to be with me on my journey "end-to-end" (sale/purchase). In retrospect, that is exactly what transpired. Great outcome for all.
Review by Paul